How to Get Help
Contact Support
Email: support@hiboo.io
- General questions and technical support
- Account and billing inquiries
- Bug reports and feature requests
Developer Resources
Documentation
- Check our FAQ section for common questions
- Review API reference for endpoint details
- Browse our Guides for implementation examples
Before Contacting Support
To help us assist you faster, please include:
- API endpoint you're trying to use
- Request/response examples (remove sensitive data)
- Error messages and status codes
- Your environment (sandbox/production)
- Your organization
Service Status
Check our status page for:
- Current system status
- Scheduled maintenance
- Recent incidents and updates